Patient Management Evolved: Meet iCare
Streamlining the complex logistics of healthcare staffing for over 35 years.

Specialist Clinical Management. Precision for Care.
iCare is the comprehensive EPR solution designed specifically for the complexities of palliative and end-of-life care. From intuitive patient records to real-time clinical reporting, iCare ensures seamless data flow across your team, improving accuracy, maintaining strict compliance, and enabling clinicians to provide informed, compassionate patient journeys.
A clearer view of every patient journey
Bring essential patient information together in a specialist electronic patient record designed for palliative and end-of-life care. Give multidisciplinary teams the context they need to coordinate compassionate, informed care.
Keep clinical teams in sync
Support collaboration across services with shared, up-to-date patient records. Help clinicians access relevant information and maintain continuity as care needs and teams change.
Make clinical workflows consistent
Structure routine clinical processes and care pathways so teams can record key details consistently, reduce repetitive administration, and focus more time on patients and families.
Patient Information
iCare is the UK's leading Palliative Care Patient Information Management Solution.
Demographics & Service Journeys
Comprehensive capturing of patient profiles, care preferences, and service assignments across care teams.
Centralised Records
Centralised tracking of complete patient journeys, clinical background, and multidisciplinary notes in one place.
Real-Time Reporting
Instant, live analytics on patient & clinical data to make fast, data-driven operational decisions effortlessly.
Compliance & Governance
Clear oversight, accountability, and compliance-ready governance. Keeping your teams Audit-ready
Automated Reporting
Eliminate manual reporting. Automate key metrics & deliver to teams, keeping them informed without extra effort.
Assessments
Standardise & capture accurate patient needs, using dynamic assessment forms to guide care decisions.
Care Plan Management
Create and update personalised care pathways, keeping teams aligned on patient goals and interventions.
Hollistic Care Coordination
Enable collaboration with instant access to clinical notes across teams in one secure, centralised timeline.
Browser-Based
Enjoy instant, secure access from any device or location, keeping clinical teams connected on the move.
Fully Managed
Hassle-free deployment, automated backups, and proactive maintenance managed by SMI's expert team.
Security & Compliance
Secure health records with controlled access, multi-factor authentication, and clinical governance compliance.
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